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Trouble installing SuiteCloud IDE

edited Dec 18, 2019 1:46AM in Web Site / E-Commerce 3 comments

I get the following error when I try to add my net suite account...

Unable to connect to server. Login information may be incorrect or server is unavailable.

String index out of range: -2


Now I know I'm not entering my email or password incorrectly... what gives?

MAC 64-bit latest install.

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