Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Issue with logging out
We have an SCA Mont Blanc site setup with product MSRP showing to users who aren't logged in, and specific customer prices showing to users who are logged in.
But we've run into a strange glitch whereby a user who logs out will still see his pricing. This is an issue because it confuses customers into thinking MSRP is lower than what it really is and typically happens the 2nd time a user logs into the website from within the same browser terminal (i.e. if you open a browser, log in and log out, the problem doesn't appear... but if you login again the site doesn't logout properly).
0