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System Note: # of Chars vs. actual change?
I have a custom field called "Updates" that appears on the task and call forms. We routinely update it as part of a search (thus the need for a custom field - you can't update the comment filed on a search).
I recently changed the field type from "Free-form text" to "long text" to give users more room for information. Upon doing this, however, we can no longer view the previous contents of the field in system notes - instad we see:
old value: 33 chars
new value: 147 Chars
Is there a way to display the full contents of the field in the system notes?
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