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Rich Text Box within Custom Record Online Form

edited Dec 3, 2019 11:46AM in SuiteCloud / Customization 1 comment

Hey Guys,

     I have a rich text box on an online form attached to a custom record. Internally, the rich text box has all of the editor functionality, etc. Externally, it looks to be just a free-form text box, which is fine, the issue is that when a user input information ONLINE within this text box, none of the formatting is kept when viewing it on the internal form (e.g. paragraphs, breaks, etc are not kept). Does anyone know how to fully enable the rich text editor on an online custom record form?

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