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Send email alert for total drop in orders (Except discounts or promotions applied)
Hi, I am trying to send an alert anytime there is a reduction in total in a Sales Order for any reason except if there was a discount applied on the order. To accomplish this, started with a simple saved transaction search to send Email (Send on Update) -> We use system notes to build the criteria: system notes: type: change, system notes: total-> Challenge: each time I change something other than total on the order, it sends an email because the system notes criteria still satisfies. One more challenge: The Discount Total field that we have in main section
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