Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Unknown Source of Automated Emails
Good Afternoon,
I am an admin working in a client's system. They have some old automated emails that send to sales reps that I am unable to turn off. I have searched and searched for the saved search that is triggering the email. They are very old and might have residual settings that no longer exist/changed so they are no longer visible. I am at a loss. Is there any way to identify the source of an automated system email??
I was able to fix one of the emails by deleting the saved search that caused it....the crazy part is the saved search had NO SETTINGS activated to send a message... it was just doing it. Which means the emails that are still being sent could be coming from any of the searches in their system.