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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Can the customer authentication session timeout be adjusted for a webstore?
Hi all - we have a Site Builder site with customized reference bundles for checkout and myaccount. We require customers to sign-in or create a new account to place an order. After they have authenticated, site builder (or NetSuite) seems to have a short authentication session timeout of about 10 minutes. I've searched NS help, the web and here, but found no relevant information. I'm not sure if this is a Site Builder thing, or a core NetSuite webstore control.
Are you aware of any way to modify the webstore authentication timeout for customers?
Thanks - Dennis
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