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Customer Payment Import Issues

edited Jun 2, 2025 2:23PM in Ask A Guru 4 comments

Hello,

I am trying to import payments for a large customer and I continue to run into the same problem...

About 1,000 - 2,000 invoices are created for this customer every day and right now I am manually applying a lump sum payment across each invoice - It takes about 8 hours each day to apply payments in NetSuite for this ONE customer. Is there a way to import customer payments as a lump sum payment amount AND have the lump sum payment applied to specific open invoices (we receive a file from the customer each day)? The auto-apply option will not work for us since there are so many invoices and the payment does not always cover the invoice

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