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Discover new innovations across NetSuite with 2026 Release 2
■ NetSuite 2026.2 Release Notes
■ NetSuite SuiteApps Release Notes
■ NetSuite Sneak Peeks
■ Release Preview Guide
■ Release Preview Test Plan Template
■ NetSuite 2026.2 Release Notes
■ NetSuite SuiteApps Release Notes
■ NetSuite Sneak Peeks
■ Release Preview Guide
■ Release Preview Test Plan Template
Action Required: Review and submit pending reconciliation matches before the NetSuite upgrade to avoid rework. After 26.2, unsubmitted matches will be unmatched. For more details, see SuiteAnswers 1047397
How to manage returns of inventory item without booking it back into inventory
I have an inventory item for sale. This operates as a pretty standard inventory item for sale with a revenue recognition based on fulfilment. When we receive returns we will raise a credit memo and refund the customer. However, we never actually physically receive the items back, we just issue a refund. How should I process this kind of transaction in Netsuite? At the moment, I raise a credit memo for the item but I put quantity of 0 and value of £30k this is so that stock volume and value is not affected. When raising the credit memo like
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