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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.

Make case email field available in global search

edited Jun 2, 2025 2:25PM in Ask A Guru 4 comments

Is there a way to make the standard field in a case called "email(s)" available in the global search.

I am able to able to search cases by email but if I use the top global search, it does not find anything.

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