Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Access to custom fields related to Contract Renewals
Hello Team,
I need your help.
During the sync process, we receive an error message downloading Invoices from NetSuite API.
Look like invoices contain custom fields related to Contract Renewals.
Could you clarify what exact permissions we should set for our role in the NetSuite to fix the following error?
Permission Violation: You need higher permission for custom record type Contract Renewals Preferences to access this page. Please contact your account administrator.
0