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SuiteScript 2.0: Block existing customers from creating a new account

edited Jun 2, 2025 2:22PM in Ask A Guru 8 comments

Objective

Block existing customers from creating a new account (lead record) using SuiteScript 2.0.

How?

  • Set the criteria to be used in screening or blocking. These criteria should identify those customers that you want to block. A simple example would be his email.
  • Deploy a user event script with beforeSubmit function. Its flow would be similar to this:
    • The script will compare the email entered by the customer during new customer registration against the predetermined email.
    • If it matches, the script will display an error message using error.create(options) from N/error module. The error also stops the creation of the new lead record.

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