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Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Days RMA Open
We are trying to calculate the number of days an RMA is open. Dropping in Date Created-Date Closed is not bringing back the correct information. How would I create a formula for this based on System Notes? From when the record was created to when the document status is set to Closed? Appreciate you help as always!
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