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Need help assigning customized payment voucher pdf to EFT Payment email

edited Jun 2, 2025 2:26PM in Ask A Guru 14 comments

The big project is we are trying to get EFT payments set-up/working in our Sandbox account. 

I'm stuck.

I'm trying to get NetSuite to email my customized Payment Voucher PDF and it appears to be using a standard payment voucher pdf template. 

When I view/print the attached PDF from a Payment File Administration -> Payments -> Email Notifications-> View Attachment up in the right hand corner it has "Payment Voucher" this is how I know (I think) its not grabbing my form.

Am I customizing the correct template?

I have generated Payment Files. 

Payments -> Payment Processing -> Payment File Administration -> [List of payment files]

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