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AE: CSV Import created by Script failing
I have a SuiteScript that is used to import Supplier Pricing from a CSV file uploaded to the File Cabinet using a pre-set Import Template
This has been working well for many months, but recently some have been failing with the error:
Invalid subsidiary reference key 2 for vendor <NULL>.
This error appears on every line of the import, and it also puts a question mark at the front of the column header for Supplier Internal ID
Subsidiary is set as a default value in the Import Template:
This is how our subsidiaries are set up:
I can import the same CSV file through the normal import process (using the same Import template) and it imports successfully.
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