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AE: Why is the Payment Methods box blank in Payment Link Setup?

edited Jun 2, 2025 2:27PM in Ask A Guru 5 comments

We would like to send emails to customers with a link allowing them to pay for their order directly in NetSuite using the Payment Link feature. It has been enabled in NetSuite.

In Commerce -> Payment Link, the notice "No available Payment Method." displays in the PAYMENT METHODS box. Beneath this box is the text "If you didn't find preferable Payment Method, check the Payment Method Settings".

I clicked that link and put a check mark in the "DISPLAY IN WEB SITE" box for each of our payment methods. They still do not show up. Can anyone explain what I'm missing please?

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