megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here!
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.

Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!

Saved Search - SEND EMAIL ALERTS WHEN RECORDS ARE CREATED/UPDATED

edited Sep 8, 2025 4:52PM in Ask A Guru 14 comments

Hi All, I have a saved search that sends an email when a transaction is created/updated (Cash Sale, Customer Deposit or Customer Payment). The email is sent with no issues when the transaction is created/updated by a User. The problem comes when the payment record is created/updated by "System" through a script. No email is sent when the payment record is created/updated in this case. The transaction does show in the saved search results and the execution log shows it was executed as System, but no email is sent. The email is to be sent to an existing User/Employee

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders