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AE: Prepaid Deposit not applied to invoice

edited Jun 2, 2025 2:27PM in Ask A Guru 9 comments

A deposit from a Sales Order was created on 02/16/2022 .

The Sales Order was Fulfillment and Invoiced on 02/22/2022 .

The deposit was not applied and the invoice is still open. 

Any idea what is the reason for this?

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