megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here!
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.

Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!

Considerations when updating a live theme on a website?

edited Jun 2, 2025 2:27PM in Ask A Guru 3 comments

My company was using an unmanaged version of the Manor theme from 2020 and we need to update it to the managed 2021 version of Manor for SuiteCommerce. I updated it in my sandbox environment successfully but I may have missed a few potential places to look for errors.

Does anyone have any insights on considerations to ensure the update goes smoothly? Did anyone have any issues updating their themes? This will be done on a live website. Here are some questions I have:

  • How does NetSuite update the Theme, will there be downtime?
  • Where should I go within NetSuite to find error messages?
Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders