Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Sending Order Fulfillment Email
Hello,
Suite answers tells me that I can send order fulfillment emails when the item fulfillment is marked shipped:
You can configure NetSuite to send an order fulfillment confirmation email message for orders placed over the phone or with sales reps.
To send the order fulfillment email:
- Go to Setup > Accounting > Preferences > Accounting Preferences.
- Click the Order Management subtab.
- Under Fulfillment, check the Send Order Fulfilled Confirmation Emails box.
- Click Save.
When you process an order, NetSuite sends an email message to the customer email address on the sales order, indicating the total quantity shipped.
Can someone tell where the customer email address field is hiding? It doesn't show up on the sales order.
Tagged:
0