Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Generate Statements take very long and failed
Every month end, our accounting team will go to Transactions > Customers > Generate Statements to print Statements for customers. This function has been working well in previous months.
But in recent a few days, Accounting team noticed that when a few customers are checked, it takes forever to loading and failed. They have to check individual customer to print statement.
This morning, the situation is turning worse. Even single statement can NOT be loaded.
Can you please advise what might cause this issue and how to fix it?
Thank you,
Lily
0