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Action Required: Review and submit pending reconciliation matches before the NetSuite upgrade to avoid rework. After 26.2, unsubmitted matches will be unmatched. For more details, see SuiteAnswers 1047397

Users cannot select from lists

edited Jun 2, 2025 2:28PM in Ask A Guru 3 comments

Hi all

A strange problem is occurring. At first it was only affecting 1 user but now there are reports of it affecting others.

When the user is selecting from a list, for example of Inventory Locations - They can see the items in the list but cannot actually click on them. The only way to input the inventory location is to actually type it into the box.

Has anyone seen this before and do you know how to resolve it?

Kind regards

Oliver

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