megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here!
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.

Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!

Banking - Customer Mapping Rules

edited Jun 2, 2025 2:29PM in Ask A Guru 3 comments

Recently, we are seeing these messages come up when trying to create a Customer Mapping Rule:

I appreciate it is quite difficult to see with the details redacted, but essentially the problem is the 'memo' field that shows all the details of the customer payment includes the customer name, reference, bank details and date (and time).

The popup message implies it is creating a rule that includes all of the memo (which includes the date and time) - which is clearly going to cause issues with matching in future.

Is it normal for all this data to be in the single memo field? And how is this meant to work with matching rules??

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders