Can you please with my formula? I am trying to have the customers print their transactions from the customer center since they cannot view them with the Suite Promotion.

I am unable to print any packing slip from the item fulfillment record. Is it a formula issue? Anyone has a better solution?

Regards,

CASE WHEN {type} = 'Sales Order' THEN '<a target="_blank" href ="/app/accounting/print/hotprint.nl?regular=T&sethotprinter=T&formnumber='||{customform.id}||'&whence=&printtype=transaction&trantype=salesord&recordtype=&label=Sales%20Order&id='||{internalid}||'" >PRINT</a>' WHEN {type} = 'Invoice' THEN '<a target="_blank" href ="/app/accounting/print/hotprint.nl?regular=T&sethotprinter=T&formnumber='||{customform.id}||'&whence=&printtype=transaction&trantype=custinvc&recordtype=&label=Invoice&id='||{internalid}||'" >PRINT</a>'WHEN {type} = 'Estimate' THEN '<a target="_blank" href ="/app/accounting/print/hotprint.nl?regular=T&sethotprinter=T&formnumber='||{customform.id}||'&whence=&printtype=transaction&trantype=estimate&recordtype=&label=Estimate&id='||{internalid}||'" >PRINT</a>' WHEN {type} = 'Credit Memo' THEN '<a target="_blank" href ="/app/accounting/print/hotprint.nl?regular=T&sethotprinter=T&formnumber='||{customform.id}||'&whence=&printtype=transaction&trantype=custcred&recordtype=&label=Credit%20Memo&id='||{internalid}||'" >PRINT</a>' WHEN {type} = 'Customer Refund' THEN '<a target="_blank" href ="/app/accounting/transactions/custrfnd.nl?id='||{internalid}||'" >VIEW</a>' WHEN {type} = 'Payment' THEN '<a target="_blank" href ="/app/accounting/print/hotprint.nl?regular=T&sethotprinter=T&formnumber='||{customform.id}||'&whence=&printtype=transaction&trantype=custdep&recordtype=&label=Payment%20Receipts&id='||{internalid}||'" >PRINT</a>' WHEN {type} = 'Return Authorization' THEN '<a target="_blank" href ="/app/accounting/print/hotprint.nl?regular=T&sethotprinter=T&formnumber='||{customform.id}||'&whence=&printtype=transaction&trantype=rtnauth&recordtype=&label=Return%20Authorization&id='||{internalid}||'" >PRINT</a>' ELSE '<a target="_blank" href ="/app/accounting/print/hotprint.nl?regular=T&sethotprinter=T&id='||{type.id}||'&label=Packing%20Slip&printtype=packingslip&trantype=itemship&orgtrantype=SalesOrd&auxtrans='||{internalid}||'" >PRINT</a>' END