Guru:
We had some transactions posted by Journal Entries to an A/R Account number but no Customer Number was entered in the Journal Entries. The Journals Entires are grouped in the A/R Aging under:
- No Customer/Project - (see below)
Some of these items are in months that have been closed and our company will not allow us to open a closed month for corrections.
I have made offsetting entries into the - No Customer/Project - A/R to bring the balance to zero and to post the J/E to the correct A/R Customer account. But both the Debit and Credit entries are now in this A/R area. I would like to offset the entries in this area of the A/R to take them off the A/R , but I don't know how to do this using Transactions -> Customers -> Accept Customer Payments and then clicking on both the debit and credit. Or is there another way to offset the Debits and Credits and have the entries no longer show on the A/R?
Thank you for you consideration of this question.
Gary
