Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
How do I apply a handling fee to specific items only that are delivered electronically?
How do I apply a handling fee to specific items only that are delivered electronically? We have some products that need to have a handling fee. We do not ship these products, we transfer them electronically. I see where the handling fee can be applied for all items but when I add the handling fee in the item itself, it does not automatically add to the sales order as I thought it should.
0