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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.

Processing of non-applicable deposits for payments

edited Jun 2, 2025 2:29PM in Ask A Guru 5 comments

In our workflow for deposits, if there is an overdeposit on a claim, we can apply the overdeposit amount to other claims that have occurred for that customer.


How should NetSuite manage the deposit if there is an "overdeposit"?


Assuming we use either transaction.

Change "Deposit" to "Advance Receipt" because we want to apply the "Deposit" to a purchase order

Or vice versa, can we change "Advance Receipts" to "Deposits"?


thanks

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