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Why the User Can't Connect through REST Web Service?

edited Jun 2, 2025 2:30PM in Ask A Guru 11 comments

I'm trying to set the REST API, primarily so automated services on a separate server can merge data with other products we use, and for basic automation such as creating new projects or importing data.

I'm having a hard time just simply getting it to connect. I get a "Invalid login attempt" message, telling me to check the Login Audit Trail, which has nothing helpful. Here's how I've got my configuration working:

  • I have SuiteAnalytics Workbook enabled
  • I have an Integration just titled "Test"
    • I'm using Token-based Authentication, with "TBA: Issuetoken Endpoint" enabled
    • Nothing else is enabled
    • I have an Access Token assigned to this called "REST API"

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