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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
How to resolve Journal Entry import errors caused by records locked by Workflow?
The error message is "This record is locked due to a workflow set up by the user."
Can you tell me the cause of this error?
Until now, I understood this message to be "If you accidentally put in a date that is already closed for an accounting period.
However, October was before the close. The reversal date appears to be January 11 in the error message CSV (I had set it to November 1 when I created the CSV).
I tried changing the reversal date, or setting the CSV date blank and specifying the date as default directly at the time of import matching, but to no avail.
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