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How to change the Employee's Global Subscription Status from Soft Opt-Out to Soft Opt-In?

edited Dec 23, 2022 2:39AM in Ask A Guru 9 comments

As the Admin Role, when I edit an Employee Record's Marketing Subtab (Global Subscription change from Soft Opt-Out to Soft Opt-In, and check the Boxes under Subscribed for each Subscription), then Click Save, the Record reverts to the original values. The changes I made do NOT take effect. I've also tried the same changes via Mass Update/Employee and that also results in NO changes. I have also tried different Browsers and I've had other Administrators here duplicate the problem.

How can I change these fields in the Employee Records?

Scott Bukolt

sbukolt@sgtsinc.com

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