Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
How to change the Employee's Global Subscription Status from Soft Opt-Out to Soft Opt-In?
As the Admin Role, when I edit an Employee Record's Marketing Subtab (Global Subscription change from Soft Opt-Out to Soft Opt-In, and check the Boxes under Subscribed for each Subscription), then Click Save, the Record reverts to the original values. The changes I made do NOT take effect. I've also tried the same changes via Mass Update/Employee and that also results in NO changes. I have also tried different Browsers and I've had other Administrators here duplicate the problem.
How can I change these fields in the Employee Records?
Scott Bukolt
sbukolt@sgtsinc.com
0