Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Keep an eye out for upcoming NetSuite events, including meetups, workshops, and webinars. These sessions are a great way to connect with peers, learn from experts, and stay current on the latest NetSuite updates and best practices. Registration links are provided in each event.
SuiteWorld | October 25–28, 2026 | Las Vegas
Registration opens June 9. Be ready when passes drop. Get the green light now - Convince your boss
Registration opens June 9. Be ready when passes drop. Get the green light now - Convince your boss
Why do Customer Payment & use of Credit(other unapplied Payment) not recalculating Commission?
We have several unapplied payments for a Customer and they were identified as overpayments. We sent the Customer the amount and asked them to enter it as a credit on their side so the next time they pay us they will use that amount. So we call them credit memo's to the Customer but they are really just unapplied Payments. Once the Customer pays for a new invoice they will pay less that previous amount. We create one Payment record from the Customer, and enter the amount received and post to the invoice and then select
Tagged:
0