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Is it possible to prevent an item from posting when voiding an item in SCIS?

edited Jun 2, 2025 2:33PM in Ask A Guru 3 comments

Often times in SCIS, the item line needs to be voided becasue the Customer chnaged their mind. This Voided Line now posts to the CS or INV on the Line Items section.

We want to keep this from happening. If the Void is made on the line level, we do nto want it to print on the INV or CS.

Causes confusion with our Customers.

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