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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Why am I encountering EP_00020 Error in retrieving bank details following entities XXXXX?
Hello all,
I received an error - EP_00020 Error in retrieving bank details following entities XXXXX - when processing a PFA for two customers. The customer that the error is reporting on has previously had successfully processed payments with this same Bank Detail record (successful on 1/10/23).
Per SuiteAnswers ID: 69790 and this other community post, I've double-checked that the bank details are marked as primary, they aren't being used on another customer record, and the customer has the Direct Debit checkbox checked on the Bank Payment Details (Debit) tab. Can anyone assist?
Thanks!
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