Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
NetSuite 2025.2 Release Notes - This document summarizes the changes to NetSuite between 2025.2 and the previous release.
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
SuiteWorld October 6 - 9, 2025: Agenda Builder is live!

Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!

Check out this thread to learn more!

How to resolve error "Bank Data Import Failed"?

edited Jun 2, 2025 2:34PM in Ask A Guru 9 comments

Hello,

In checking out my Match Bank Data screens today, I came across the following error for the first time:

I actually have this error from multiple banks on the Match Bank Data screen and have never had an issue importing transactions from these banks in the year we have been live on NetSuite. I am currently logged in to one of the banks online and see no required actions to complete. Nor can I find anything in SuiteAnswers about the referenced Internal ID. Does anyone have some ideas about what is going on?

PS - I checked to see if we had upgraded to 2023.1 and we have not. That rollout is not until the end of April, apparently.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 3 (Jul-Sep 2025)

This Week's Leaders

This Month's Leaders

All Time Leaders