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• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
How to Apply a Customer Credit Memo on a Customer Payment without impacting invoice lines
When processing a Customer Payment for a remittance comprised of invoices and credit memos, I don't want the credit memos to be associated with any invoice because the credit memos are unrelated to the invoices paid by the remittance. Is there a way to do that? NS seems to automatically associate the credit memos selected to invoices selected in the Customer Payment. Thanks.
The first sentence in the NS guidance above seems to suggest the fact pattern, but the second sentence is associating the credit memo to the invoice. We don't want that. Thanks in advance for any help and insight.
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