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Forgiven amount.

in Ask A Guru 2 comments

Hi team,

Can you help me figure out how to pay the amount that the customer is forgiven on an invoice?

For example, if there is an invoice for $100 and the customer pays $99, meaning that $1 is forgiven. As a result, a payment of $99 is created and allocated to the invoice.

The question is: how should the remaining $1 be handled? How are such cases processed in NetSuite?

Also, if possible, how can this be done via the NetSuite API?

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