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June 10, 2026 | Question of the Week
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Issue with Mark/Unmark All on Item Receipt from Return Authorisation

edited Jun 2, 2025 2:35PM in Ask A Guru 8 comments

Please can someone test this to confirm if this is a bug/defect, or a potential problem with our system/config.

I have tested this with all Workflows and Scripts disabled, so I don't think this is a local problem.

This is the scenario.

  • Return Authorisation (Waiting Receipt)
  • Receive Items (opens new Item Receipt transaction)
  • Use 'Unmark all' to deselect all items
  • Tick some Items to receive
  • Update Inventory Detail on the lines being received
  • Click Save - receive 'Unexpected Error' error message (Item Receipt is not created / saved)

An unexpected error has occurred. Please click here to notify support and provide your contact information.

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