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How to update Subsidiaries on the Customer records?

edited Jun 2, 2025 2:35PM in Ask A Guru 3 comments

I need to update the list on the subsidiaries tab on a customer record. I tried creating a CSV file with two columns. First with the internal ID of the customer and second with the internal ID of the sub. I repeated the customer internal ID for each sub. I have also tried hardcoding. The CSV is always imported successfully with no errors but the customer record remains unchanged. Any ideas?


(the update works manually but there are thousands of customers)

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