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How to resolve Negative Expense Report / Concur Integration Issue?

edited Jul 6, 2023 1:24AM in Ask A Guru 2 comments

Hi there,

We currently use Concur to process and approve employee expenses, both cash & Amex, and these expense reports sync over to NetSuite in the expense module.

I approved an Amex corporate card expense report in Concur with a negative amount which has failed to sync over to Netsuite. In future, we will need to add any negative expenses to a report that contains more transactions that will result in a positive total.

However right now we are trying to figure out how to get this negative expense report in our books. We were told by Concur that 'NetSuite does accept negative lines but does not accept reports with a negative total amount. '

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