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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
How do I make external Id field available on case form?
Hello,
I need to use the external id field on cases. However, that field isn't showing available when I go in to customize the form. That said, I wrote a client script to set the external id field using another custom field with a fieldChanged function. I'm logging the field values in the script and it appears to be working, however, when I click Save on the case. Then go back and check, the external id value wasn't actually saved. It's just returning a '' value. Any idea on how to make the external id field available on the case form?
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