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Action Required: Review and submit pending reconciliation matches before the NetSuite upgrade to avoid rework. After 26.2, unsubmitted matches will be unmatched. For more details, see SuiteAnswers 1047397

How to get customer balance with multiple subsidiaries?

edited Jun 2, 2025 2:39PM in Ask A Guru 9 comments

We've recently enabled multi-subsidiary customers after acquiring another company with an overlapping customer list. Now I'm trying to adjust my statement mailing workflow to only send statements out when the company has a balance with a particular subsidiary.

I have a saved search with the criteria Subsidiary: Name = (company in question). However the criteria Balance 0.0 returns any company that has a balance in any subsidiary. I need a criteria to only return the balance in this one subsidiary.

I can see the balances listed out in the customer's subsidiary tab, but I haven't figured out how to access those balances from a search.

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