Ask A Guru

Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Make Your Voice Heard: What Tech & ERP Topics Should We Explore in our Next Webinar?? We’re all ears! Vote now, and the poll runs until January. Poll for ERP | Poll for Tech.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!

Why the Bill Capture not showing PDF scan?

edited Aug 14, 2023 5:53AM in Ask A Guru 3 comments

Hi,

We are using Bill Capture from the Scan & Capture Zone and Co Suiteapp.

Often we encounter that users loads a vendor bill but the PDF is not shown. We are using custom roles but different users with the same roles have different behavior. With the same roles sometimes it works and sometimes it does not.

We tried clearing the browser cache and resetting the browser but that does not solve the issue.

any idea how we can display the PDF for our users?

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2025)

This Week's Leaders

Loading

More...

This Month's Leaders

Loading

More...

All Time Leaders

Loading

More...