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How could i send an invoice to a different email address from the one in the customer record?

edited Jun 2, 2025 2:39PM in Ask A Guru 4 comments

How can i send an invoice to a different email address from the customer record primary email address? i already saw article 49976 , but if the customer has the preferences SEND TRANSACTIONS VIA EMAIL checked, the invoice is sent to the email in the custom field but also to the email address in the primary field in the customer record.

If i uncheck the preference in the customer record for SEND TRANSACTIONS VIA EMAIL, i cant send automatically the sales order via email to the customer.

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