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How can I get the global item search to return all results?

edited Jun 2, 2025 2:39PM in Ask A Guru 32 comments

I have customized the global item search, so I'm hoping there is something I've done that caused this, but here is the problem: When a user searches for an item using the global search bar and the search term is fairly general, like "item: freezer" (we are a food equipment company), they naturally get a lot of results, but those results are truncated, seemingly alphabetically by item name. This means they will only see items up through a certain point in the alphabet, which is frustrating and arbitrary. Even if I sort the results by a different

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