Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Modify otherrefnum reference number on fulfilled sales order.
We have need to modify the reference number of a sales order which we populate with the customer purchase order number. Some of our customers use temporary po numbers to get items on order and then follow up with a number provided by procurement. We have instances where a special order may be received in our system prior to the customer providing the final PO number. It seems the record is locked after a partial fulfillment. Is there anyway to update the reference number after fulfillment? Would a scripted update also be denied
0