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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Correcting Overpayment Already Deposited
Hello: I would like assistance with correcting a customer (member) overpayment. I received a cheque for $250.00. The customer's outstanding balance was $230.00. I applied $230.00 to the outstanding balance so the customer account has a $0 balance. I deposited the cheque, in the amount of $250.00, so now the bank is overstated by $20.00. I am going to issue the customer a refund cheque for $20.00. Unsure of what the correct adjusting entries should be to recognize the $20 refund. Thanks for assistance.
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