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Is anyone else not able to view or edit item records?

in Ask A Guru 10 comments

We started receiving the following error this morning.

{"type":"error.SuiteScriptError","name":"SSS_SEARCH_ERROR_OCCURRED","message":"Search error occurred: Record 'customrecord_sc_setup_preferences' was not found.","id":"","stack":["Error\n at SC_ServerGateway.getSetupPreferenceDetails (/SuiteApps/com.netsuite.smartcount/src/common/gateway/SC_Gateway.js:169:55)\n at SC_ItemPreferencesUseCase.getSetupPreferenceDetails (/SuiteApps/com.netsuite.smartcount/src/ItemPreferences/usecase/SC_ItemPreferencesUseCase.js:26:33)\n at new SC_ItemController (/SuiteApps/com.netsuite.smartcount/src/ItemPreferences/controller/SC_ItemController.js:8:56)\n at Object.beforeLoad (/SuiteApps/com.netsuite.smartcount/src/ItemPreferences/main/SC_UE_Item.js:14:26)"],"cause":{"type":"internal error","code":"SSS_SEARCH_ERROR_OCCURRED","details":"Search error occurred: Record 'customrecord_sc_setup_preferences' was not found.","userEvent":null,"stackTrace":["Error\n at SC_ServerGateway.getSetupPreferenceDetails (/SuiteApps/com.netsuite.smartcount/src/common/gateway/SC_Gateway.js:169:55)\n at SC_ItemPreferencesUseCase.getSetupPreferenceDetails (/SuiteApps/com.netsuite.smartcount/src/ItemPreferences/usecase/SC_ItemPreferencesUseCase.js:26:33)\n at new SC_ItemController (/SuiteApps/com.netsuite.smartcount/src/ItemPreferences/controller/SC_ItemController.js:8:56)\n at Object.beforeLoad (/SuiteApps/com.netsuite.smartcount/src/ItemPreferences/main/SC_UE_Item.js:14:26)"],"notifyOff":false},"notifyOff":false,"userFacing":true}

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