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Why does Payment Link Test return Error?

edited Jun 2, 2025 2:40PM in Ask A Guru 2 comments

We're testing Payment Link on our Sandbox account.

1) Payment Link and Payment Instruments have ben enabled

2) We already have a Payment Processing Profile for CyberSource in place (and its in Test Mode in our SBx account).

3) We've selected the Payment Link Payment Method options under Commerce -> Payment Link and defined a unique Domain Prefix.

4) We've modified an Invoice Customer form to use the Payment Link Advanced HTML/PDF templates.

We're able to ...

1) generate an Invoice with the Payment Link option.

2) Click on the Secure Link and open up the Payment Invoice

3) Select the Payment Method

4) Enter in a Test Credit Card # and submit.

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