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EP_00020 Error in retrieving bank details following entities in Payment File Administration in EFT?

edited Jun 2, 2025 2:40PM in Ask A Guru 8 comments

Hi,

I'm getting the following error while generating the Bill payment file.

EP_00020 Error in retrieving bank details following entities

I created a custom Payment File Format from standard ACH - CCD/PPD.

By using custom template as EFT Template in Company Bank Details.

the error is getting while generating payment file in payments> payment processing>Bill payment processing.

Another error is in Bill payment processing the bills are not displaying.

Thank you.

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